Shipping policy
Thank you for shopping with SWET WEAR! We aim to provide a seamless shopping experience and clear expectations regarding shipping times and costs.
Order Processing
All orders are processed within 2-5 business days (excluding weekends and public holidays). Once your order has been shipped, you will receive a confirmation email with a tracking number.
Domestic Shipping (Australia)
We offer flat-rate shipping within Australia. Delivery times may vary depending on location, carrier delays, and external factors. Standard shipping typically takes 2-8 business days.
International Shipping (New Zealand)
We currently ship to New Zealand via standard international shipping. Delivery times vary between 6-27 business days, depending on customs and transit conditions.
Shipping Restrictions
- We only ship within Australia and New Zealand.
- We do not ship to P.O. Boxes or parcel lockers.
Tracking Your Order
Once your order has shipped, you will receive a tracking number via email, which you can use to track your package on the Australia Post website (auspost.com.au).
Lost or Delayed Shipments
SWET WEAR is not responsible for lost or stolen packages once marked as delivered. If your package is delayed or missing, please contact Australia Post for assistance. If you need further support, reach out to us at support@swetwear.com.au
Returns & Exchanges
For return or exchange inquiries, please refer to our Returns & Refunds Policy.
For any additional questions about shipping, feel free to contact us at support@swetwear.com.au